Terms of service
Overview
Welcome to MatchaMind. These Terms of Service outline the rules and conditions for using our website and purchasing our products.
By accessing our site or making a purchase, you agree to these terms. Please read them carefully before using our store.
Our Store
This website is operated by MatchaMind Ltd. We are a UK-based business providing premium matcha and related wellness products.
Throughout the site, the terms “we”, “us” and “our” refer to MatchaMind.
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.
Products and Availability
All products are subject to availability. We make every effort to display colours and descriptions as accurately as possible, but variations may occur due to screen differences or small batch production.
We reserve the right to limit the quantities of any products offered and to discontinue any item at any time.
Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable.
We accept major debit and credit cards, Apple Pay, Google Pay, and other secure payment methods available through Shopify Payments.
We reserve the right to adjust prices, correct errors, or refuse any order if we believe there is an issue with payment or stock availability.
Shipping and Delivery
We currently deliver within the United Kingdom only.
Please refer to our Shipping Policy for full details on delivery times, costs, and procedures.
Returns and Refunds
If an item arrives damaged or defective, please contact us within 7 days of delivery at orders@matchamind.co.uk with your order number and photo evidence.
For more information, please see our Refund Policy.
Intellectual Property
All content on this website, including product descriptions, logos, and imagery, is the property of MatchaMind Ltd and may not be copied or reproduced without written permission.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or website, except as required by UK consumer law.
Our products are intended for general wellness use and are not intended to diagnose, treat, cure, or prevent any medical condition.
Governing Law
These Terms are governed by the laws of Scotland and the United Kingdom.
Contact Information
Questions about these Terms should be sent to:
orders@matchamind.co.uk